tag:blogger.com,1999:blog-10267918.post7272824589441613064..comments2009-07-31T07:40:18.603-07:00Comments on Making A Difference - Thoughts, Observations and Opinions: First, Let Your Customer Finish Their Sentence, Then Ask Three QuestionsDave Brock's Bloghttp://www.blogger.com/profile/06132021762316156394noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-10267918.post-9093985115729524002009-07-03T12:16:06.243-07:002009-07-03T12:16:06.243-07:00Brett, thanks for the great comment. Did pausing ...Brett, thanks for the great comment. Did pausing with your customer help? Did you better understand what she was seeking to achieve and how you could help her?<br /><br />Thanks for commenting. Regards, DaveDave Brock's Bloghttps://www.blogger.com/profile/06132021762316156394noreply@blogger.comtag:blogger.com,1999:blog-10267918.post-7261470753021781742009-07-02T10:57:34.460-07:002009-07-02T10:57:34.460-07:00Great Topic...I find myself trying to solve people...Great Topic...I find myself trying to solve people's problems before they can explain what their concern actually is. Letting people speak their minds can help you from a business stand point and also with personal relationships.<br />After reading this I had a lunch with a customer of mine. While she was talking and brought up a topic that I had a great solution for, I paused, remembered Unknownhttps://www.blogger.com/profile/03565921417824811447noreply@blogger.com